Issue:
Other than meetings and chats my manager
does very little to help me grow. I wish he would
not assume I know everything and just get upset
when he doesn't like my work.
Response:
This is actually one of my hot buttons
in organizations - managers NOT developing
thier people. In some cases, a manager will
say "I am so busy with meeting and thing "I"
have to do, I don't have tiime to 'coach' or
train. Training is HR's role. Actually, there
is probably - for those who manage people -
not greater responsibility that helping the
employees grow, develop and meet goals, stay
informed about the department and company;
everyone needs feedback when they can do better
and some motivation for a job well done. Many
managers, though, don't know their employees
well enough to effectively manage, lead, coach
and motivate them. Perhaps you can suggest
that your group go through our Communication
Skills Workshop - manager and employees - or
suggest to HR that they talk with us about
our Manager and Supervisor Workshop. Both sound
like they could help a lot.
(Back to Free Resources page)
Issue: My manager
punishs everyone for 1 person's acts.
Response:
Many managers and supervisors have a couple of issues to deal with. First,
they have a boss mentality. They tell much easier than discuss and the give
group reprimands better than individual reprimands. In this case, not knowing
many specifics, I am going to guess that this is a manager under pressure,
probably not trained well in coaching and building an organization. There
are many drawbacks to the approach of 'punishing' in addition to making a
lot of people upset. For the manager, the number one job is coaching and
developing your people. This is done by encouraging, helping employees learn
how to do their jobs, seetting clear goals, reviewing progress. My guess
is that this manager could have had a simple conversation with the involved
employee, discussed why whatever happened happened, and discuss how the situation
will be handled in the future.
(Back to Free Resources page)
Issue:
You are personally doing a good job!!! So your manager dumps more responsibilities
on you. Specifically, in this situation there is another employee who is
not doing their job. So, rather than deal with that problem, the manager
give some of her responsibilities to other people who are just as busy and
actually doing their job.
Response:
Most employees, it has been shown,
want more responsibilities. At some point,
they'd like the pay and promotion that goes
with it. More responsibility is good when the
company has a true need or the employee - based
on their performance - deserves it. Sometimes,
with more responsibility, too, comes the offloading
of some of the things you were doing - balancing
your workload. But to give someone more 'work'
because someone else is not keeping up, usually
causes anger and demotivates employees. Often,
it cause fatique and the employee begins to
work against the manager. This manager seems
to have avoided dealing with an important situation:
discussing lack of performance with the other
employee, seeing if there are problems that
are causing the performance issues (is there
additional training that is necessary, is the
person miscast for the role, etc.) clarifying
goals and being direct about ramifications
if the employee continues to underperform is
important.
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Free Resources page)
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